DEBT MITRA – PRIVACY POLICY

Last Updated: June 2025

INTRODUCTION

Debt Mitra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

INFORMATION WE COLLECT

Personal Information When you use our contact form, request a consultation, or interact with our services, we may collect:

• Full name
• Phone number
• Email address
• Postal address
• Financial information (income, debt details, loan information)
• Information about your debt situation and case details
• Any other information you voluntarily provide

Automatic Data Collection When you visit our website, we automatically collect certain information, including:

• Browser type and version
• IP address
• Cookies and similar tracking technologies
• Pages visited and time spent
• Referring website information
• Device information (type, operating system, unique device identifiers)

HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To contact you regarding your consultation or case
• To respond to your inquiries and requests
• To send periodic emails about your account or service updates
• To improve customer service
• To personalize your experience
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations

DISCLOSURE OF YOUR INFORMATION

We may disclose your information in the following circumstances:

• To service providers who assist us in our operations
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With your explicit consent for specific purposes
• As required by law or legal process

Debt Mitra does NOT sell or rent your personal information to third parties.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser. However, disabling cookies may limit your ability to use certain features of the website.

YOUR RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to withdraw consent

To exercise these rights, please contact us using the information below.

RETENTION OF DATA

We retain personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time, subject to legal requirements.

CHILDREN’S PRIVACY

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete such information promptly.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of linked websites. Please review their privacy policies before providing personal information.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@debtmitra.in Phone: +91 9155 555 5555 Address: 123 Resolution House, Connaught Place, New Delhi 110001

COMPLIANCE WITH DATA PROTECTION LAWS

Debt Mitra complies with applicable data protection laws and regulations in India, including the Information Technology Act, 2000, and any other relevant legislation.